Resources

Practical guides, not thought leadership theater.

Short, tactical resources you can use with your team. No buzzword bingo, no 40-page PDFs required to get one useful idea.

Illustration of someone sketching a process diagram.
Checklist

Is your process really ready for automation?

A short checklist you can use to test whether a workflow is ready for STP or needs stabilization first.

Use with: operations leaders, process owners, and transformation teams.

Guide

Good candidates for STP (and bad ones)

A simple pattern for spotting workflows that can realistically be made straight-through—and ones that shouldn’t be.

Includes examples across shared services, claims, and approvals.

Template

Process one-page for busy executives

A one-page format to communicate the state of a process, current issues, and potential improvements without burying leaders in detail.

Use before funding requests, prioritization reviews, or roadmap discussions.

Primer

How to talk about STP with your teams

Language and framing that reduces anxiety and focuses on real benefits for operators, not just cost savings.

Helpful for town halls, kickoff meetings, and change communications.

Have a topic you’d like covered in more depth?